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Documentation Index

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Chorus is a conversation intelligence platform that records and analyzes sales calls. The Chorus MCP server lets you search meetings, review scorecards, and access conversation details using natural language.

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What Can It Do?

  • Search recorded meetings with filters for date, participants, and topics
  • Pull conversation details for coaching and quality assurance
  • Review scorecards by recipient, reviewer, or initiative
  • Discover playlists for onboarding and training

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Where to Use It

Add Chorus as a tool to any agent. The agent can then search and analyze your conversation data conversationally, choosing the right actions based on context. To add an MCP tool to your agent:
  1. Open your agent’s configuration
  2. Click Add tools → Connect an app with MCP
  3. Search for the integration and select it
  4. Authenticate with your account
You can control which tools your agent has access to. After adding an integration, click on it to enable or disable specific tools based on what your agent needs.

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In Workflows (Via Agent Node)

For automated pipelines, use an Agent Node with Chorus tools. This gives you the flexibility of an agent within a deterministic workflow.

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As a Custom MCP Node

You can also create a standalone MCP node for a specific action. This generates a reusable node that performs one task, useful when you need the same operation repeatedly in workflows.
To create a custom MCP node:
  1. Go to your node library and search for the integration
  2. Click Create a node with AI
  3. Describe the specific action you want (e.g., “Get meetings from last week”)
  4. Test the node and save it for reuse
Custom MCP nodes are single-purpose by design. For tasks that require multiple steps or dynamic decision-making, use an agent instead.

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Available Tools

ToolDescription
Get MeGet authenticated user details
Get EngagementsSearch meetings with filtering
Delete EngagementDelete a specific engagement
Get ConversationFetch detailed conversation data
Get PlaylistsFetch playlists with filtering
Get ScorecardsFetch scorecards with filtering
Get UsersFetch all users from Chorus

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Example Prompts

Use these with your agent or in the Agent Node: Find recent meetings: 
Show me all meetings from last week with external participants
Get conversation details: 
Get the details for the meeting with Acme Corp including participants and duration
Review scorecards: 
Find scorecards for sarah@company.com submitted this month
Discover playlists: 
List training playlists owned by the sales team
User directory: 
Show me all users with their roles and team assignments

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Troubleshooting

IssueSolution
Agent not finding the right dataUse specific date ranges or participant names
Action not completingCheck that you’ve authenticated and have access to the recordings
Unexpected resultsThe agent may chain multiple tools (e.g., searching engagements first, then getting details). Review the agent’s reasoning to understand its approach.
Tool not availableVerify the tool is enabled in your agent’s MCP configuration
Agents are smart enough to chain multiple API calls together. For example, asking “Get the details for the Acme meeting” will search for the engagement first, then fetch conversation details. If results seem off, check the agent’s step-by-step reasoning.

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Need Help?

Use this integration directly in Claude or Cursor. Connect remotely via the Chorus MCP server using your Gumloop credentials.