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Gong is a revenue intelligence platform that records and analyzes sales conversations. The Gong MCP server lets you search calls, retrieve transcripts, and access analytics using natural language.

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What Can It Do?

  • Fetch calls and transcripts for coaching and QA
  • Access scorecards and trackers for performance insights
  • Manage Engage flows to assign and track prospects in sequences
  • Manage users and workspaces without manual API calls
  • Stream Gong data to other tools for reporting

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Where to Use It

Add Gong as a tool to any agent. The agent can then search and analyze your sales data conversationally, choosing the right actions based on context. To add an MCP tool to your agent:
  1. Open your agent’s configuration
  2. Click Add tools → Connect an app with MCP
  3. Search for the integration and select it
  4. Authenticate with your account
You can control which tools your agent has access to. After adding an integration, click on it to enable or disable specific tools based on what your agent needs.

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In Workflows (Via Agent Node)

For automated pipelines, use an Agent Node with Gong tools. This gives you the flexibility of an agent within a deterministic workflow.

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As a Custom MCP Node

You can also create a standalone MCP node for a specific action. This generates a reusable node that performs one task, useful when you need the same operation repeatedly in workflows.
To create a custom MCP node:
  1. Go to your node library and search for the integration
  2. Click Create a node with AI
  3. Describe the specific action you want (e.g., “List calls from last week”)
  4. Test the node and save it for reuse
Custom MCP nodes are single-purpose by design. For tasks that require multiple steps or dynamic decision-making, use an agent instead.

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Available Tools

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Example Prompts

Use these with your agent or in the Agent Node: List recent calls:
Get a transcript:
Check interaction stats:
Find scorecards:
List users:
List Engage flows:
Assign prospects to a flow:

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Troubleshooting

Agents are smart enough to chain multiple API calls together. For example, asking “Get the transcript from the Acme call” will find the call first, then retrieve the transcript. If results seem off, check the agent’s step-by-step reasoning.

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Need Help?

Use this integration directly in Claude or Cursor. Connect remotely via the Gong MCP server using credentials from your Connectors page.