Skip to main content
You can see tasks you started and conversations that someone explicitly shared with you or invited you to. If your organization enforces limited conversation visibility, agent Owners and organization admins don’t automatically see everyone else’s tasks. Existing Slack and Teams collaboration access stays in place. A task is one conversation with the agent. When the organization doesn’t limit conversation visibility, Owners can see all saved tasks, and Users follow the settings below.

​
Users: which tasks can they see?

Explicit conversation invitations and task sharing still apply when the organization limits conversation visibility. They also apply regardless of the agent’s Task Visibility setting. File sharing is separate: access to a file doesn’t grant access to its source task.

​
How do I change Task Visibility?

New team agents default to Team tasks unless organization policy limits conversation visibility. On a team agent, an Owner can:
1

Open Access

Open the agent and go to the Access tab.
2

Choose Task Visibility

Pick Their tasks only or Team tasks, then Save.
Task Visibility doesn’t appear on personal agents or when the organization enforces limited conversation visibility. If you can’t find it, check where the agent lives and ask an organization admin about Settings > Agent Defaults. See Agent default settings for the organization policy.

​
FAQ

The agent may use Their tasks only, live in someone’s personal space, or be covered by the organization policy. Check the agent’s space and Access tab with an Owner. Moving it to a team or making you an Owner does not bypass the organization policy.
No. User Permissions control the agent’s configuration. Task Visibility controls saved task history.
Start it in incognito. Incognito keeps message content out of saved task history, but usage reporting still retains creator attribution and credit usage. It is not anonymous reporting.Enterprise organizations can require incognito for every new task on an agent. See Custom roles.

Agent access

Full task visibility reference

What can a User see on my agent?

Control visibility of the agent configuration