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Exactly what you let them see. Open the agent, go to Access → User Permissions, and flip the eight switches.
User Permissions with eight settings set to Show or Hide
Owners always see everything.

Two things people get wrong

  • Show does not mean edit. A User can read the instructions when Show Instructions is on, but only an Owner can change them.
  • Hide does not mean off. Hiding Connectors does not stop the agent from using Gmail; it just does not list Gmail for Users.
Tasks are separate: see Who can see tasks on this agent?

Example

A support agent everyone in the company can use, where the prompt is yours to tune:
  • General Access: Organization
  • Show Instructions: Hide
  • Show Connectors: Show — so people know it reads Zendesk
  • Create triggers: Don’t allow

FAQ

No. The settings apply to every User on the agent. If one person needs more, make them an Owner.
Every visibility setting starts on Show and Create triggers on Allow, unless your org admin set different agent defaults.
They see the artifacts from tasks they can see. That follows Task Visibility and File Sharing, not these switches.

Agent Access

Full reference

Let a User create triggers

The trigger switch in detail