Before you start
You need an organization Admin or Manager role. See Organization and Teams.From the sidebar
1
Click + next to Teams
In the left sidebar, find the Teams section and click the + icon at the right end of its header.

2
Name the team and click Create
In the New Team dialog, type a team name. To change the team’s icon, click the icon tile to the left of the name: pick from Icons or Emojis, or Upload an image, and choose a color. Then click Create.

From organization settings
- Open Settings at the bottom of the left sidebar and go to People & Access > Teams.
- Click Create Team.
After you create it
- Add people to the team.
- Set up team connectors if the team should share one account.
- Move or create agents in that team only when they should be team-owned.
Related
Organization and teams
Personal space vs team
Add someone to your org or team
Invite after the team exists