Organization roles (Admin and Manager) are only available on the Team plan and above. Free and Solo plan users have standard user access without role distinctions.
Quick Comparison
Admin
Full organizational control including billing, role management, and all settings
Manager
Team leadership with member management and analytics access
Member
Platform access to use organization resources
Admin Role
Admins have complete control over the organization and can manage all aspects of the account.Organization Management
Update organization name and settings, manage billing and subscription plans, configure domain-based access control, and view all organization metadata.Access at: Organization General Settings | Usage & Billing
Member & Role Management
Complete control over who’s in the organization and what roles they have. Add or remove any members, promote users to Manager or Admin roles, and demote Managers or other Admins when needed.Access at: Organization Members
Analytics & Monitoring
Full visibility into how the organization is using Gumloop. View comprehensive analytics, access detailed credit usage reports, monitor team retention metrics, and track workflow execution patterns.Access at: Usage & Billing
Template Management
Control the organization’s template library. Approve or reject template submissions, manage the template library, delist templates that don’t meet standards, and control template visibility across the organization.Access at: Organization Templates Settings | Template Gallery
Advanced Features (Enterprise Only)
Access additional security and compliance features including audit logging, usage data export, custom user roles configuration, and AI model access controls.Access at: Audit Logging | Data Export | Custom User Roles
When to Assign Admin Role
Ideal for:
- Organization owners or executives
- Finance managers who need billing access
- IT administrators responsible for company-wide settings
- Anyone who needs complete organizational control
Manager Role
Managers handle day-to-day operational tasks without access to critical settings like billing or role management.Member Management
Add new members to the organization and remove existing members. Send invitation emails but cannot change anyone’s role or access billing settings.Access at: Organization Members
Analytics Access
Full access to organization analytics. View the analytics dashboard, access credit usage data and spending patterns, monitor team retention metrics, and review workflow execution statistics.Access at: Organization Analytics
Template Oversight
Manage organization templates, approve or reject template submissions, delist templates that don’t meet standards, and control template visibility across teams.Access at: Organization Templates
Manager Limitations:Managers cannot:
- Update organization name, domain, or billing settings
- Promote or demote other users
- Modify subscription plans or credit limits
When to Assign Manager Role
Ideal for:
- Team leads who onboard and manage team members
- Department supervisors who monitor team performance
- Template curators maintaining workflow libraries
- Operations managers who need analytics but not billing access
Member Role
Members are regular users with access to use organization resources but without any management privileges.What Members Can Do
1
Full Platform Access
Use organization resources and run workflows. View their own membership status and personal analytics at Profile Settings. Access features permitted by their custom user role (if configured).
2
Workspace Participation
Join workspaces they’re invited to and create workspaces.
3
Resource Usage
Use organization credits for workflow execution. Access shared workspace credentials.
What Members Cannot Do
No Management
Cannot add, remove, or manage other members
No Org Analytics
Cannot view organization-level analytics (only personal analytics)
No Templates
Cannot manage or approve organization templates
No Admin Access
No administrative or oversight privileges
Automatic Role Assignment:New users joining your organization are automatically assigned the Member role. Admins can then promote them to Manager or Admin as needed.
Managing Roles
Assigning and Changing Roles
1
Navigate to Members Page
Go to Organization Members
2
Select a Member
Find the user whose role you want to change and click the three dots next to their email
3
Assign Role
Choose Admin, Manager, or Member from the role dropdown
4
Confirm Changes
The member immediately receives their new permissions
Role Management Best Practices
Start with Minimum Access
Start with Minimum Access
Always assign new users as Members initially, then promote based on demonstrated need and job responsibilities. This follows the principle of least privilege and reduces security risks.
Regular Audits
Regular Audits
Review role assignments quarterly to ensure users still need their elevated permissions, departed employees have been removed, and role assignments align with current job functions.
Role Comparison Table
| Capability | Admin | Manager | Member |
|---|---|---|---|
| Organization Settings | ✓ Full access | ✗ Limited Access | ✗ No access |
| Billing & Subscription | ✓ Full access | ✗ No access | ✗ No access |
| Add/Remove Members | ✓ Yes | ✓ Yes | ✗ No |
| Promote/Demote Users | ✓ Yes | ✗ No | ✗ No |
| View Personal Analytics | ✓ Yes | ✓ Yes | ✓ Yes |
| Manage Templates | ✓ Yes | ✓ Yes | ✗ No |
| View Org Analytics (Enterprise) | ✓ Yes | ✓ Yes | ✗ No |
| Audit Logging (Enterprise) | ✓ Yes | ✗ No | ✗ No |
| Data Export (Enterprise) | ✓ Yes | ✗ No | ✗ No |
| Custom User Roles (Enterprise) | ✓ Yes | ✗ No | ✗ No |
| Use Platform | ✓ Yes | ✓ Yes | ✓ Yes |
| Create Workspaces | ✓ Yes | ✓ Yes | ✓ Yes |
| Run Workflows | ✓ Yes | ✓ Yes | ✓ Yes |