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Team connectors belong to the team, not to one person. Use them for a shared inbox, CRM, or Slack workspace.

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Why use them

  • Everyone on the team can run agents against the same account.
  • People do not have to connect their personal Gmail or Salesforce.
  • You can revoke the shared connection in one place.

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From the sidebar

  1. On the Home page, right-click the team and open Settings.
  2. Open Connectors.
  3. Click Add Connector, pick the app, and sign in with the shared account.
Right-click the team to open settings
Team connectors page

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From organization settings

  1. Go to Organization > Teams.
  2. Open the team, then Connectors.
  3. Click Add Connector.

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Who can add them

Team owners and members with permission to manage team connectors. Organization members who are not on the team cannot use that team’s connectors.
A team connector only works for agents that live on that team. Personal-space agents cannot see it until you move the agent.

Use team connectors

Point an agent at the shared account

Connectors

Personal vs team