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Do this when the agent reports a disconnected or read-only connector, or one still using an old account after you signed in again.

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Steps

  1. Open the right Connectors page:
  2. Open the connector menu and choose Revoke.
Revoke connector menu
  1. Click Connect and sign in with the account you want.
  2. Re-attach it on the agent. Adding it in Settings isn’t enough. See Give an agent a connector.
Your Gumloop API key isn’t a connector. To regenerate or revoke it, use the Gumloop API key row on your Profile settings page. See Find your Gumloop API key.
If the agent still looks read-only, confirm you picked the new account in the three-dot menu, not the revoked one.

Connectors

How connections work

Use team connectors

Point the agent at the new account