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This document outlines the functionality and characteristics of the Jira Issue Reader node, which enables automated issue retrieval from Jira projects.

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Node Inputs

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Required Fields

  • Resource: Your Jira instance/site URL
  • Project: The specific Jira project to read from
  • Issue Information: The information to retrieve from each issue (eg. Assignee, Description, Issue Type, etc)
  • Number of Issues: The maximum number of issues to retrieve (defaults to 10)
Note: Use the ‘Configure Inputs’ option to expose these fields as inputs to the node. Especially helpful for Loop Mode operations.

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Advanced Filtering Options

The node offers three filtering methods - you can only use one at a time:

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1. Basic Filters

  • Status: Filter by issue status (e.g., “To Do”, “In Progress”, “Done”)
  • Priority: Filter by priority level (e.g., “High”, “Medium”, “Low”)
  • Issue Type: Filter by the type of issue (eg. Subtask, Task)
  • Labels: Filter by specific labels attached to issues
  • Assignee: Filter by team member assignments
  • Custom Fields: Filter by any custom fields configured in your Jira instance

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2. JQL (Jira Query Language)

When enabled under Show More Options, you can write custom JQL queries to filter issues with greater precision:
  • Allows for complex conditions and combinations
  • Follows Jira’s query syntax
  • Overrides basic filters when enabled
Example JQL Queries: 
project = "Marketing" AND status = "In Progress" AND priority = High

project = "Tech" AND labels = "backend" AND created >= -30d

project = "Support" AND type = "Bug" AND (status = "To Do" OR status = "In Progress")

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3. Saved Filter

When enabled under Show More Options, you can select filters already saved in your Jira instance:
  • Uses existing filters you’ve created in Jira
  • Simplifies complex filtering without writing JQL
  • Easier to maintain as you can update the filter in Jira directly
Note: You can only use one filtering method at a time - either Basic Filters, JQL, or Saved Filter.

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Issue Information Selection

Choose which information to retrieve for each issue:
  • Description
  • Key
  • Summary
  • URL
  • Assignee
  • Status
  • Priority
  • Labels
  • Issue Type
  • etc.

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Node Output

The node outputs lists (arrays) for each selected information field. For example:
  • If you select “Summary” and “Assignee”, you’ll receive:
    • summaries: string[] - List of issue summaries
    • assignees: string[] - List of issue assignees
All outputs are provided as lists, unless the Number of Issues to Read input is set to 1.

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Node Functionality

The Jira Issue Reader node serves as a bridge between your workflows and Jira, enabling automated issue retrieval and filtering.

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Key Features

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Filtering Options

  • Basic Fields: Priority, Status, Labels, Assignee, Issue Type
  • Custom Fields: Organization-specific fields with AND/OR logic
  • JQL: Advanced filtering with Jira Query Language
  • Saved Filters: Reuse existing filters from your Jira instance
  • Number of Issues: Control how many issues to retrieve

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Custom Fields Combination

You can choose how to combine multiple custom field filters:
  • AND: Issues must match all selected custom fields
  • OR: Issues must match at least one selected custom field
This gives you flexibility in how you filter issues based on your organization’s specific fields.

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When To Use

The Jira Issue Reader node is particularly valuable in these scenarios:

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Project Management

  • Monitor open issues across projects
  • Track issue status changes
  • Generate workload reports
  • Identify bottlenecks

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Automation Workflows

  • Trigger actions based on issue status
  • Create automated reports
  • Send notifications for specific issue types
  • Sync issues with other tools

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Example Use Cases

  1. Daily Status Report
Filters:
- Status: "In Progress"
- Priority: "High"
Information:
- Summary
- Assignee
- Status
Result: Lists of high-priority in-progress issues with their assignees
  1. Bug Tracking with JQL
JQL: project = "Mobile App" AND issuetype = Bug AND labels = "Critical" AND status != Done
Information:
- Key
- Description
- Status
Result: Lists of critical bugs in the Mobile App project that aren’t done
  1. Sprint Planning with Saved Filter
Saved Filter: "Current Sprint Backlog"
Information:
- Summary
- Story Points
- Priority
Result: Lists of upcoming sprint tasks with effort estimates
  1. Cross-Project Executive Report
JQL: project in ("Website", "Mobile App", "API") AND created >= -7d AND priority in (Highest, High)
Information:
- Key
- Project
- Summary
- Status
Result: High-priority issues created in the last week across multiple projects

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Important Considerations

  1. Authentication: Requires setup in the credentials page
  2. Permissions: Node can only access projects and issues the authenticated user has permission to view
  3. JQL Knowledge: For advanced filtering, basic familiarity with JQL syntax is helpful
  4. Saved Filters: Only filters visible to the authenticated user will be available

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Practical Integration Examples

Here are simple yet powerful ways to use the Jira Issue Reader with AI nodes:

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1. Bug Report Analysis

Jira Issue Reader → Ask AI → Slack Message Sender
Setup:
  1. Jira Issue Reader
    • Filter by: JQL = “project = ‘Product’ AND issuetype = Bug AND status = Open”
    • Get: Description, Priority, Components
  2. Ask AI
    • Prompt: “Analyze these bug reports and:
      1. Group similar issues
      2. Identify most affected components
      3. Suggest priority order for fixes”
  3. Slack Message Sender
    • Daily digest to #engineering channel
Value: Helps engineering teams quickly identify patterns in bugs and prioritize fixes.

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2. Sprint Health Check

Jira Issue Reader → Scorer → Sendgrid Email Sender
Setup:
  1. Jira Issue Reader
    • Filter: Use Saved Filter “Current Sprint Issues”
    • Get: Story Points, Status, Blocked status
  2. Scorer
    • Score sprint health (0-100) based on:
      • Completion rate
      • Blocked issues
      • Remaining story points
  3. Email Sender
    • Weekly report to project managers
    • Highlights risk areas when score < 70
Value: Early warning system for sprint issues, helps prevent missed deadlines.

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3. Customer Issue Prioritization

Jira Issue Reader → Extract Data → Ask AI → Slack Message Sender
Setup:
  1. Jira Issue Reader
    • JQL: “project = ‘Support’ AND labels = ‘customer-reported’ AND created >= -14d”
    • Get: Description, Impact, Customer name
  2. Extract Data
    • Extract from Description:
      • Reported Problems
      • Error Messages
      • Business Impact
      • Customer Urgency
  3. Ask AI
    • Input: Extracted data + Impact + Customer name
    • Analyze impact and urgency
    • Suggest priority order
    • Identify issues needing immediate attention
  4. Slack Message Sender
    • Alerts to #customer-success for high-priority items
Value: Ensures customer issues get appropriate attention and quick response.

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4. Technical Debt Tracking

Jira Issue Reader → Categorizer → Notion Page Writer
Setup:
  1. Jira Issue Reader
    • JQL: “project in (Backend, Frontend, Infrastructure) AND labels = technical-debt”
    • Get: Description, Components, Story Points
  2. Categorizer
    • Categories:
      • Infrastructure
      • Code Quality
      • Security
      • Performance
    • Categorize based on issue description
  3. Notion Page Writer
    • Organized tech debt dashboard
    • Group by category with effort estimates
Value: Better visibility and management of technical debt, helps with sprint planning. In summary, the Jira Issue Reader node is a powerful tool for automating Jira issue management, enabling efficient project tracking, reporting, and workflow automation through flexible filtering and comprehensive data retrieval options.