Who can do what
Team membership does not make someone an Editor. Grant Editor in Share first.
Personal space vs team
Trigger ownership always follows the person who created it. Where the agent lives changes who can see other people’s triggers.
On a personal agent, if several Editors each add a trigger, those triggers all live on that one agent. Other Editors do not see them. The owner does.
If chat cannot change a trigger
In chat, the agent can only list and change your triggers. That is true even for the Owner and Org Admin. If you asked it to change someone else’s scheduled, app, webhook, or custom trigger, it will refuse. Create your own, or open Triggers on the agent page (Owner / Org Admin can change anyone’s from there).FAQ
Can each person have a different run time on the same agent?
Can each person have a different run time on the same agent?
Yes. Make them Editor. Each person creates their own scheduled trigger. You do not need a copy per person.
If I edit a trigger, does it change for everyone?
If I edit a trigger, does it change for everyone?
No, unless you are the Owner or Org Admin editing someone else’s trigger from Triggers. An Editor can only change the triggers they created.
Why can I chat with the agent but not set a trigger?
Why can I chat with the agent but not set a trigger?
Viewer and Use Only can chat. Creating or editing triggers needs Editor, Owner, or Org Admin.
Can the owner or org admin change everyone's triggers from chat?
Can the owner or org admin change everyone's triggers from chat?
No. Chat only manages triggers the current user created. Use Triggers on the agent page to change someone else’s.
Related
Agent Triggers
Add a scheduled, app, or webhook trigger
Sharing Roles
What Editor vs Viewer can do
Let Someone Edit Your Agent
Grant Editor in Share
Stop a Scheduled Trigger
Deactivate or delete a trigger