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About every hour, automatically. Each sync picks up new documents, changed content, deletions, and permission changes from the original system. To update a source right now, open its three-dot menu and choose Re-sync. Syncs are incremental for most sources: only new or changed documents are processed (and billed), so routine hourly syncs are fast and usually free. Direct file uploads never sync on a schedule — they only change when you add or remove files. You can follow progress on the source’s row and page: Each source’s page also keeps a history of past sync runs. When you run a sync, you get an email when it finishes — always on failure, and on success only for syncs long enough that you have probably stopped watching. Automatic scheduled syncs do not send success emails.

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FAQ

Not from the product today. If hourly is too frequent for a source, pause it and Re-sync manually when you want updates. For anything else, contact support.
Only when it finds new or changed documents. Unchanged documents are never re-indexed or re-billed.
A sync is already running, or the source is still a draft awaiting estimate approval.
On the next sync of that source — within the hour, or immediately after a manual Re-sync.

Why did my sync fail?

Failure reasons and fixes

When do permission changes show up?

Sync timing for access changes