> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gumloop.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Can't I See a Knowledge Source?

To see a knowledge source you must be a member of the **organization that owns it**, not just the team it is shared with.

Check these in order:

1. **Are you in the owning organization?** Being added to a team does not make you an organization member. If you are on the team but outside the organization, Brain intentionally shows you nothing from that source, because the organization's access settings cannot apply to you.
2. **Are you in the team the source is shared with?** Team scoped sources are visible to team members. Ask the source owner which team it lives in.
3. **Does your role allow Brain access?** Organization admins can restrict Brain access through roles and permissions. If the first two check out, ask your admin.

## FAQ

<AccordionGroup>
  <Accordion title="I was invited to the team but Brain is empty">
    Confirm you are a member of the same organization as the team. A team invite alone is not enough.
  </Accordion>

  <Accordion title="I can see the source but not all of its documents">
    That is a different layer. See [Why is a document missing from Brain?](/help/brain/why-is-a-document-missing)
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Personal vs Team vs Organization Brain" icon="layer-group" href="/help/brain/personal-team-org-brain">
    Scopes and who can add sources
  </Card>

  <Card title="Add someone to an org or team" icon="user-plus" href="/help/sharing/add-someone-to-org-or-team">
    Membership setup
  </Card>

  <Card title="Brain" icon="brain" href="/core-concepts/brain">
    How Brain access works
  </Card>
</CardGroup>