> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gumloop.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Talk Mode

Talk mode lets you **call your agent and speak to it** instead of typing. The agent answers out loud, and when you ask for something that needs real work — looking up a ticket, sending a message, running a skill — it does that work in the chat while you stay on the call.

Everything said on the call is written into the chat as ordinary messages, so a call is just another way to use a task you can scroll back through later.

***

## Turn on voice calls

[Gumball](/core-concepts/gumball), your personal agent, can always be called. **Custom agents have to opt in**, which the agent's editors do from the **Settings** tab, under **Voice**.

<Frame>
  <img src="https://mintcdn.com/agenthub/2kw7cwv4c9E2B7CN/images/talk-mode/voice_settings.png?fit=max&auto=format&n=2kw7cwv4c9E2B7CN&q=85&s=cc1497bd6a6e322f67572dff588a0bde" alt="Voice section of an agent's settings showing the Allow voice calls toggle turned on and a Voice dropdown set to Tempo" width="620" data-path="images/talk-mode/voice_settings.png" />
</Frame>

| Setting               | What it does                                                                                                                                                                                 |
| --------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Allow voice calls** | Makes the agent callable. Anyone who can chat with the agent can also talk to it — voice follows the [sharing](/core-concepts/agent_access) you already set up, with no separate permission. |
| **Voice**             | The voice the agent speaks in. Pick from Gumloop's voice list; agents use **Marin** until you choose another.                                                                                |

<Note>Voice minutes use credits. See [Voice call costs](/core-concepts/credits#voice-call-costs) for the rate and how it appears in a chat's breakdown.</Note>

***

## Start a call

Open a chat with the agent and select the **voice button** at the right of the message bar, next to the microphone.

<Frame>
  <img src="https://mintcdn.com/agenthub/2kw7cwv4c9E2B7CN/images/talk-mode/voice_composer_button.png?fit=max&auto=format&n=2kw7cwv4c9E2B7CN&q=85&s=e4c1413a53b9d92843daa953d812101e" alt="Agent message bar with the microphone button for dictation and, beside it, the voice button that starts a call" width="620" data-path="images/talk-mode/voice_composer_button.png" />
</Frame>

<Tip>The two buttons do different things. The **microphone** dictates a single message — your audio is [transcribed](/core-concepts/agents#voice-input) and sent as text. The **voice button** starts a live call where the agent talks back.</Tip>

You can start a call in a brand-new chat or in one you have already been typing in; the agent hears the recent conversation either way.

***

## While you are on a call

<Frame>
  <img src="https://mintcdn.com/agenthub/2kw7cwv4c9E2B7CN/images/talk-mode/voice_call_in_progress.png?fit=max&auto=format&n=2kw7cwv4c9E2B7CN&q=85&s=5355d047712821cce940f3259b29717d" alt="Chat during a voice call: the spoken request appears as a message labelled Voice call, the agent runs Linear tools below it, and a call bar at the bottom shows elapsed time with a microphone control and a red hang-up button" width="700" data-path="images/talk-mode/voice_call_in_progress.png" />
</Frame>

* **Your words appear in the chat.** Each thing you say is added as a message tagged **Voice call**, and the agent's spoken replies are added as its messages.
* **Small talk is answered on the call**; real requests are handed to the agent, which then runs in the chat exactly as if you had typed them — thinking, tool calls, and steps all visible.
* **The agent tells you what it can do.** It knows its connected apps, skills, and knowledge, so you can ask "can you check Linear?" and get a truthful answer.
* **The call bar** at the bottom shows how long you have been talking, with a microphone control and a **red button to hang up**.

Ending the call leaves the chat exactly where it was: the transcript, the agent's work, and any files it produced stay in the task.

***

## Good to know

* **One call per task.** A chat can hold one live call at a time. If several calls are already running on your account, the next one is refused until you end one.
* **Model access applies.** If your organization restricts which models you can use, the voice model may be blocked for you. The call says so, and you can request access from an admin.
* **Credits run the call.** You need credits for the minute ahead, so a call ends if your balance runs out mid-conversation.
* **Calls happen in the browser.** You start a call from the agent's chat in Gumloop.

***

## FAQ

<AccordionGroup>
  <Accordion title="Do I need to give people extra permission to call an agent?">
    No. Voice follows chat access: if someone can chat with the agent, they can call it once **Allow voice calls** is on.
  </Accordion>

  <Accordion title="Can I still see what was said after the call?">
    Yes. The call is transcribed into the chat as it happens, so the task holds both sides of the conversation along with everything the agent did.
  </Accordion>

  <Accordion title="How is a call billed?">
    By time, not by tokens, and it shows up as **Voice** in the chat's credit breakdown. Work the agent does during the call — tool calls, thinking, compute — is billed the usual way on top. See [Voice call costs](/core-concepts/credits#voice-call-costs).
  </Accordion>

  <Accordion title="What is the difference between the microphone and the voice button?">
    The microphone records one message and sends it as text. The voice button opens a live, two-way call.
  </Accordion>
</AccordionGroup>